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Telemarketing Services Agency in Surat

    Telemarketing Services

    Effective business to business telemarketing programs are powerful tools. They generate and qualify business leads, increases sales, and improve customer retention rates. B2B telemarketing provides immediate feedback, letting you know how your message or offer is being received. It gives you the ability to test new ideas and approaches and get results quickly. Unlike other forms of marketing, your investment in a B2B telemarketing campaign is easy to quantify and track.

    we understand that many times our call is your company’s first contact with a prospect, and of course, first impressions count! With A Fulcrum as your sales partner, you’re assured a sophisticated, compelling presentation to your target audience.

    Our people are the best of the best, with years of successful cold-calling experience combined with the highest level of client commitment and integrity. This ensures a professional, success-driven, executive presence for your new business efforts.

    Creative, innovative, with a record of success, A Fulcrum will help you increase your bottom line!

    COLD CALLS

    The discovery call — also known as the cold call – is the first conversation with a prospect. It is the most important call in the sales process. It sets the tone for the entire relationship, both pre- and post-sale. The discovery call targets the known and the unknown. Our goal is to reach your prospect in a live conversation to discover and uncover their needs and offer a solution.

    The right discovery questions are tailored to provide the context we need to begin a business-to-business telemarketing campaign. The goals of discovery questions are:

    • Qualify a prospect.
    • Determine the prospect’s role in the company and in the decision-making process.
    • Ask the prospect’s goals as they relate to our client.
    • Any challenges they may have regarding those goals.

    We ask the questions that address any qualifiers:

    • renewal dates,
    • types of software,
    • who the prospect is currently working with?
    • whatever our clients need to know to define them as a great prospect.

    In addition, probing questions may include, but are not limited to: 

    • Tell me about your company
    • What is your day-to-to-day role?
    • What are your goals?
    • What problems are you trying to solve?
    • What is your timeline?
    • What would a successful outcome look like?
    • These questions are client driven

    How do we conduct a winning discovery call?

    1. Do your homework – You need to know enough about each prospect to hit the ground running and be as productive as possible in your discovery call.
    2. Follow a script – A script is your foundation for your discovery call and responses.
    3. Enthusiasm – You want your prospects to hear you smile through the phone and that is just the beginning. You must bring enthusiasm and passion to the conversation to show you are excited about potentially working together.
    4. Build Rapport Immediately – The most important thing to do on every discovery call is to be personable. Go into every call with a good attitude.
    5. Ask the right questions and Listen, Listen, Listen! – Asking the right questions will help you discover more about the prospect and control the conversation. The more you listen, the more your gain trust.
    6. Close the call – A great close can guide the prospect to next steps
    7. When in-house calling is not possible, engage in a relationship with an expert in discovery calls, A Better Call.
    A Better Call has the experience and skill to create a successful campaign for you. It starts with those all-important discovery questions.

    B2B Appointment Setting Services

    At A Fulcrum we feel strongly that there is no better way to reach your market than through telemarketing. Our staff is the best of the best whose job is to proactively capture the most opportunities for our clients. We stay proactive, doing the work and follow up in order to make it easy for the prospect to meet with our client. We don’t leave voice mails, ask them to visit websites, really we don’t ask them to do anything but meet with our client. Other forms of marketing rely on the prospect being proactive, which leads to missed opportunities for you and your business.

    Telemarketing for Database Updating

    The success of all marketing and sales campaigns absolutely depends on the quality of your list. You may already have a list of prospects, but is it up to date? Recent studies suggest that 84% of all marketing databases are barely functional. They suggest that 88% of the data did not include even basic information such as industry, company revenue, number of employees, and over 64% did not have phone numbers. Not to mention decision makers names, titles and email addresses. Inaccurate information is costing you time and money.

    Political Calls

    Does your campaign need a solid plan for phone calls to your potential voters and supporters? Phone calls are effective motivational tools that offer a personal touch to your voter outreach. Political telemarketing campaigns allow candidates to gather important voter information and gauge support among likely voters. Reaching out via the telephone is a more personal and compelling way to reach you voters.

    Virtual Meetings

    With the challenges of social distancing, many times face-to-face meetings have become an issue. As always, to continue to move forward, it is important that we adapt. With that in mind, we are offering our clients the option of virtual meetings when face-to-face meetings are not appropriate. It is important that our clients have the best sales call available. Effective sales calls are vital to continue to grow your company. Virtual meetings work! In fact, many business executives say they prefer meeting online.

    Trade Show and Event Follow Up

    You’ve made the investment in the trade show. Now is the time to reap the benefits by initiating a post-trade show calling campaign that ensures your trade show efforts pay off. While digital, print, and other forms of advertising can be effective tools to reach a broad audience, nothing is as immediate and persuasive as a personal conversation.

    New Product Introduction Calls

    You are about to either launch a new product or have updated an existing product. You have done your due diligence. You have screened your idea. You have tested your concept. You have a handle on your business analytics. Your product is ready and you have completed your marketability tests and are ready to build the buzz and launch. The need to quickly reach customers and tell them the advantages of purchasing or updating is critical to a successful launch. How do you get the word out?

    Telemarketing Services Agency in Pimpri Chinchwad

    About Surat

    Surat, the second-largest city in Gujarat, is one of the fastest growing tier-II cities in India. It is also the administrative capital of the Surat district. Ranked among the largest urban agglomerations in India, the city is a hub for numerous sectors of economy, most notably the diamond, textile and silk industries. For this reason, Surat is also known as the Diamond City, Textile City and Silk City of India.

    Besides diamond and textile units, the other major industries thriving in the city are information technology, education and healthcare.

    Geographically, Surat lies on the banks of the Tapti River. It is surrounded by the Bharuch and Narmada districts in the north, the Navsari and Dang districts in the south and the Gulf of Cambay in the west. Surat experiences a tropical Savanna climate which is strongly influenced by the Arabian Sea.

    The presence of a strong industrial sector in Surat invites an influx of migrants from across the country. Affordable prices, convenient public transport, serene ambience, excellent education facilities, great employment and self-employment potentials and entertainment facilities have contributed to Surat’s booming real estate market.

    Stats and Facts

    The population of Surat, as per the provisional reports of the 2011 Census, is 4,462,002. The urban/metropolitan population, on the other hand, is 4,585,367
    As per the Census 2011 reports, Surat has a sex ratio of 758 per 1000 males. The child sex ratio is 813 per 1000 boys
    The average literacy rate in the city is 89.03%
    The city of Surat was previously known as Suryapur
    Surat ranked 8th in India with a GDP of $40 billion in fiscal year 2011-2012
    The city accounts for 90% of the world’s total rough diamond cutting and polishing and 99.99% of India’s total rough diamond cutting and polishing
    The city of Surat ranks as the 3rd cleanest city in India
    Diamond and Textile Industries

    The city is known for its diamond and textile industries
    Surat is the largest manufacturer of clothes in India. Apart from producing world-class synthetic textiles, Surat is also known for producing silk
    The Federation of Surat Textile Traders Association (FOSTTA) is an association of textile processing units of the Surat Textile Market
    Surat has become an important center for industrial growth in India. Reputed companies like Ultratech, ONGC, Reliance Petrochemicals, Torrent Power, and Shell have set up their manufacturing units here
    Some of the important brands of India like Vimal and Garden have also set up manufacturing units in Surat
    Connectivity

    By air, Surat connects to major Indian cities like Bangalore, Mumbai, Delhi, Chandigarh and Amritsar. The Surat Airport is located just 11 km from the city and the recently constructed terminal can handle 240 passengers on an hourly basis
    The city is connected to National Highway 8 through a 16-km connector highway. National Highway 6, also known as the Surat–Kolkata Highway, passes through the city and connects it to Dhule, Amravati, Nagpur, Raipur, Sambalpur, Kharagpur and Kolkata. Through the national and state highways, Surat is connected across India
    Surat can be easily reached by rail as well. The Western Railway zone and the Central Railway zone connect Surat to the major cities in India
    Surat Civic Administration

    Considered to be one of the wealthiest municipal corporations in India, Surat Municipal Corporation (SMC) is responsible for maintaining the city’s civic infrastructure as well as carrying out associated administrative duties
    The city has 7 administrative zones, which are North, South, East, West, Southeast, Southwest and Central
    The corporation is responsible for the provision and upkeep of basic services like roads, water, and sewage
    A Corporation Commissioner heads the executive wing of the corporation
    There are 20 Police stations in the city, with a Commissioner heading the Police force
    Surat Infrastructure

    Though not a metropolitan, the city can give most metros in India a tough competition. The infrastructure of Surat centers on the textile industry, medical base, information technology, transportation, tourism, electricity, communication and education. The economy being primarily industrial in nature, the real estate infrastructure has also remained strong.

    Education and healthcare services in Surat are also quite remarkable. The district has a whole array of schools, colleges and universities located here. The same can be said about the massive network of hospitals in this region. The city is also home to several heavy engineering plants.

    All Localities in About Surat

    LOCAL AREAS

    Piplod
    Athwalines
    Surat Dumas Road
    Ghod Dod Road
    City Light
    Vesu
    Katargam
    Adajan
    Althan
    Canal Road
    VIP Road
    Varachha
    Kharwar Nagar
    Rander Road
    Rander
    Navagam
    Hazira – Adajan Road
    Vishnu Nagar
    Bhimrad
    Dahin Nagar
    Jahangir Pura
    Bhestan
    Saroli
    Parvat Gam
    Anand Mahal Road
    Bardoli
    LOCALITY
    Pal Gam
    Mota
    Vishal Nagar
    Olpad
    Athwa Gate
    Udhna
    Amroli
    Palsana
    Dindoli
    Palanpur Gam
    Sachin
    Pankaj Nagar
    Jahangirabad
    Sagrampura
    Mota Varachha
    Maroli
    Parvat Patiya
    Mahindra Pur
    Godadara
    Saniya Hemad
    Khodiyar Nagar
    Nanpura
    Athwa
    Kapodra
    Gothan
    Kamrej
    LOCALITY
    Salabatpura
    Majura Gate
    Kadodara
    Laskana
    Patel Nagar
    Pandesara
    Limbayat
    Gopipura
    Mughal Sarai
    Rustampura
    Bamroligam
    Begampura
    Kim
    Kosamba
    Kadodara Nagar
    Bhatar
    Shahpore
    Kumbharia Gam
    Nana Varachha
    Mahuva
    Chowk Bazar
    Sayan
    Haripura
    Mahadev Nagar
    Vidhey Nagar
    Umarwada
    LOCALITY
    New City Light
    Tadwadi
    Punagam
    Sima Nagar
    Karamala
    Mandvi
    Dabholi
    Magob
    Limla
    Shakti Nagar
    Palanpur Jakatnaka
    Pasodara
    Nanavat
    Narthan
    Vareli
    Dumas
    Navsari Road
    Narotam Nagar
    Hazira
    Uttran
    New City Light Road
    Ichchhapor
    Ambanagar
    Masma
    Mosali

    Marketing Services

    Feet On Street
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    Field Marketing
    Direct To Retailer Sales
    Strategic Field Marketing
    Marketing Strategy
    Trade Marketing
    Marketing Team
    Sales & merchandising
    Shopper  & Retail Marketing
    Direct sales
    Sales promotion
    Trade sales promotions
    Promotions team
    Leaflet distribution
    Telemarketing

    Brand Promotions

    Brand Strategy

    Brand Activation
    BTL Activation
    In-Shop Activation
    Product launches
    Rural Area Activities
    Free Sampling Activities
    Demonstration Activities

    Events

    Market Research
    Field Research
    Advertising Market Research
    Compensation Survey
    Tele Research
    Test Marketing
    Brand Market Research
    Market Feedback
    Survey Data Collection
    Customer Satisfaction Studies
    Industrial Market Research
    Mystery Shopping
    Retail Audit
    Customer Acquisition

    Merchant Acquiring

    Telemarketing

    Telesales Person
    Telemarketing
    Telesales
    Telesales Account Manager
    Inbound/outbound lead generation
    Post-sale follow-up services
    Surveys
    Appointment setting
    Dealers Appointment making
    Welcome/impact calls
    Account activation
    Building a Database of Sales Leads
    Business Development Manager
    Client acquisition
    Cold calling
    Customer acquisition
    Lead Generation

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