Selling online
Create an online shop
The key issues to consider when creating an online shop and selling your products and services online, including the benefits and how to get started
Accepting online payments
How online payments work and how to set up a payment facility
Fulfilling online orders
The main issues to consider when delivering products to online customers once a purchase has been made including how to implement a fulfilment service
Planning for e-commerce
What to consider when setting up e-commerce systems in your business and how to make the most of e-commerce opportunities
Common e-commerce pitfalls
Common factors that result in e-commerce systems not achieving their full potential and how to overcome the challenges and pitfalls of selling online
Selling through online marketplaces
The main benefits of selling through online marketplaces such as eBay and Amazon and advice on how to get started selling
E-marketplaces, online auctions and exchanges
Understand what e-marketplaces are and decide if they are appropriate for your business