Marketing Agency
11.1 Performance Evaluation Systems Learning Objectives Define the reasons for a formal performance evaluation system. Explain the process to develop a performance review system. A performance evaluation system is a systematic way to examine how well an… Performance Evaluation Systems
Chapter 11: Employee Assessment A Tough Conversation As you wake up this morning, you think about the performance evaluation you will give one of your employees, Sean, later this morning. Sean has been with your… Employee Assessment
10.2 Employee Rights Learning Objectives Be able to explain employee rights. Define unions and explain their relation to the HRM function. Employee rights is defined as the ability to receive fair treatment from employers. This… Employee Rights
10.1 Handling Performance Learning Objectives Explain the types of performance issues that occur in the workplace, and the internal and external reasons for poor performance. Understand how to develop a process for handling employee performance… Handling Performance
Chapter 10: Managing Employee Performance A Dilemma You have been the store manager for a large coffee shop for three years but have never had this type of problem employee to handle before, and you… Managing Employee Performance
9.2 Management Styles Learning Objectives Define the various types of management styles. Explain how we can determine which style to use in a variety of situations. Management style ties in very closely with communication style.… Management Styles
9.1 Communication Strategies Learning Objectives Explain the concept of emotional intelligence. Describe the four types of communication in the workplace. Explain the various communication styles and identify your own style. Define nonverbal communication and describe… Communication Strategies
8.4 Designing a Training Program Learning Objectives Be able to design a training program framework. Understand the uses and applications of a career development program. The next step in the training process is to create… Designing a Training Program
8.3 Training Delivery Methods Learning Objective Explain the types of training delivery methods. Depending on the type of training occurring, you may choose one delivery method over another. This section discusses the types of delivery… Training Delivery Methods
8.2 Types of Training Learning Objective Be able to explain and give examples of the types of training that can be offered within an organization. There are a number of different types of training we… Types of Training