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Chapter 14-Icebergs and Escapes SoBe Source: Used with permission from John Bello. John Bello and Tom Schwalm founded SoBe Beverages in Norwalk, Connecticut, in 1996.… Read More »Icebergs and Escapes

13.5 Personnel Efficiency LEARNING OBJECTIVES Understand the importance of meetings. Understand why meetings fail. Understand the importance of an agenda. Learn about behavioral issues in meetings.… Read More » Personnel Efficiency

13.4 Going Lean LEARNING OBJECTIVES Understand the basic logic of lean thinking. Understand the sources of waste for a manufactured product. Understand the sources of waste… Read More »Going Lean

13.3 Organizational Efficiency LEARNING OBJECTIVES Understand the eight dimensions of product quality. Understand the five dimensions of service quality. Learn about the Deming philosophy of quality… Read More »Organizational Efficiency

13.2 Creativity LEARNING OBJECTIVES Understand the three fundamental innovation strategies. Understand what supports creativity in individuals and businesses. Learn what may repress creativity in individuals. Learn… Read More »Creativity

13.1 Personal Efficiency and Effectiveness LEARNING OBJECTIVES Recognize the difference between effectiveness and efficiency. Understand the differences among first-, second-, third-, and fourth-generation time-management systems. Learn… Read More »Personal Efficiency and Effectiveness

Chapter 13 The Search for Efficiency and Effectiveness Carrot Creative Source: Used with permission from Carrot Creative. The small in small business refers only to the number… Read More »The Search for Efficiency and Effectiveness

12.4 People LEARNING OBJECTIVES Understand the complexities of hiring, retaining, and terminating employees. Be aware of the laws that apply to businesses of all sizes and… Read More »People

12.3 Legal Forms of Organization for the Small Business LEARNING OBJECTIVES Understand the different legal forms that a small business can take. Explain the factors that… Read More »Legal Forms of Organization for the Small Business

12.2 Organizational Design LEARNING OBJECTIVES Understand why an organizational structure is necessary. Understand organizational principles. Explain the guidelines for organizing a small business. Describe the different… Read More »Organizational Design